Privacy Policy - Gladiator Homes

Updated 5/8/2022

This Privacy Policy (this “Policy”) describes the practices of Gladiator Homes (“Gladiator Homes”) for collecting, using, maintaining, disclosing, and otherwise processing (collectively, “Processing”) the information that we collect from you, as well as how we protect and secure your data. If you have additional questions regarding your rights under this Policy or any agreement you may have with Gladiator Homes regarding your data, please contact us. Please read this Policy carefully to understand our Processing of your information and how we will treat it.

This Policy generally applies to the information that Gladiator Homes Processes. However, this Policy is subordinate to any specific terms and conditions set forth in any terms of use, end user license agreements, or other agreements you may have with Gladiator Homes relating to a particular product, service, or data. Further, this Policy applies only to information Gladiator Homes Processes. It does not apply to information collected by Gladiator Homes’s business partners, which may have their own privacy policies that apply to you.

1. What information does Gladiator Homes collect?

The information Gladiator Homes collects can be described as Personal Information and Non-Personal Information, as well as Operations Data (which may or may not be personally identifiable). We collect this information when you provide it to us or when you use our products or services.

“Personal Information” includes:

Name, phone number, physical address, email, username, and password
Preferences or interest in Gladiator Homes products and services
Purchases, customer service requests, and other account-related info
Credit card, banking, or financing data

“Non-Personal Information” includes:

Cookies and other anonymous tracking data
Aggregated or anonymized information not linked to a natural person
Company-related transaction or financial info not tied to individuals

“Operations Data” includes job-related input into Gladiator Homes’s services such as scheduling, job details, estimates, costs, etc. It may or may not be personally identifiable.

2. Why does Gladiator Homes collect this information?

Gladiator Homes collects and processes data to:

Fulfill product and service orders
Deliver, maintain, and support our services
Set up and manage your customer account
Provide customer service and resolve issues
Improve product features and customer experience
Comply with legal obligations
Communicate offers, promotions, or updates (with opt-out options)

Non-identifiable data may be used for product development, reporting, trend analysis, and other non-personal uses.

Gladiator Homes will not sell, rent, or lease your identifiable Personal Information or Operations Data.

3. Will Gladiator Homes share this information with third parties?

Gladiator Homes may share data with:

Third-party providers necessary to deliver our services
Legal authorities if required by law or legal process
Business partners or successors in the event of a merger or sale
Auditors or for governance/legal compliance

Any third parties will only have access necessary to do their job and must protect your data as we do.

If other uses arise, we will get your consent.

4. How long will Gladiator Homes keep my information?

We retain data only as long as needed to fulfill the purpose it was collected for, based on the specific nature of the data and user relationship.

5. How does Gladiator Homes keep my information secure?

We use administrative, technical, and physical security measures to protect your Personal Information and identifiable Operations Data.

6. What are my choices with respect to my information?

You can:

Limit the info you provide
Opt out of marketing at any time (email “unsubscribe” or website preferences)
Manage cookie and location settings in your browser or device
Access or correct your personal data via your online account or by contacting us
Request data deletion or restrict use depending on your agreement

We do not knowingly collect data from children under 16. Contact us if you believe this has occurred.

7. For California residents:

Under the California Consumer Privacy Act (CCPA), you have rights to:

Access data collected
Delete your personal information
Port data to another service
Opt out of sale (Note: We do not sell personal information)

You also have rights under California’s “Shine the Light” law. Contact us for access or requests.

8. For international residents:

Gladiator Homes is based in the U.S. and may store or process your data there. Regardless of location, your data is protected in accordance with this Policy.

9. Does this Policy ever change?

Yes, this Policy may be updated periodically. Please check this page for changes. Your continued use of Gladiator Homes services after changes are posted will be considered consent.